At Rankers Pro, we are committed to delivering professional digital marketing, SEO, PPC, and web development services with transparency and fairness. This Refund Policy outlines the conditions under which refunds may or may not be provided.
By purchasing or using our services, you agree to the terms described below.
Service Nature
Rankers Pro provides digital and service-based solutions including:
- Search Engine Optimization (SEO)
- Technical SEO
- Local SEO
- PPC Advertising
- Website Design & Development
- Shopify SEO
- WordPress SEO
- Marketing Consulting
- Lead Generation Services
Due to the nature of digital services, time investment, strategy development, research, and resource allocation begin shortly after project onboarding.
Non-Refundable Services
The following services are generally non-refundable once work has started:
- SEO services
- Technical audits
- Website development work already completed
- Paid advertising management
- Consultation sessions
- Strategy development
- Digital marketing retainers
- Custom design work
- Monthly service subscriptions
This is because resources, research, labor, and planning are allocated immediately upon project initiation.
Refund Eligibility
Refund requests may be considered only under limited circumstances, including:
- Duplicate payments
- Billing errors
- Service cancellation before work begins
- Failure to initiate the project within an unreasonable timeframe caused solely by Rankers Pro
Approved refunds will be processed using the original payment method where possible.
No Guaranteed Results
Digital marketing outcomes depend on multiple factors beyond our direct control, including:
- Search engine algorithm changes
- Market competition
- Industry demand
- Advertising platform policies
- Website condition
- User behavior
- Budget limitations
Because of this, refunds will not be issued based solely on:
- Ranking fluctuations
- Traffic changes
- Lead volume expectations
- Sales performance
- Advertising metrics
- Campaign performance variations
Website Development Projects
For website design and development projects:
- Deposits and milestone payments are generally non-refundable once work has started
- Partial refunds may only apply to incomplete work not yet delivered
- Completed work, approved revisions, and delivered assets are non-refundable
Clients are responsible for reviewing deliverables during the project process.
Monthly Retainer Services
For recurring monthly services:
- Clients may cancel future billing with prior written notice
- Payments already processed for active service periods are non-refundable
- Work completed during the billing cycle remains billable
Chargebacks & Payment Disputes
Clients agree to contact Rankers Pro directly before initiating payment disputes or chargebacks.
Fraudulent or unjustified chargebacks may result in:
- Service suspension
- Account termination
- Legal recovery actions where applicable
Client Delays & Inactivity
Refunds will not be provided for delays caused by:
- Lack of communication
- Missing content or approvals
- Delayed client feedback
- Failure to provide required access or credentials
Project timelines may extend accordingly.
Third-Party Costs
Expenses paid to third parties are non-refundable, including but not limited to:
- Advertising spend
- Domain registrations
- Hosting fees
- Premium plugins or software
- Paid tools
- Stock assets
- API or SaaS subscriptions
These services are governed by their respective providers.
Policy Updates
Rankers Pro reserves the right to update or modify this Refund Policy at any time without prior notice.
Continued use of our services indicates acceptance of the latest version of this policy.
Contact Information
For refund-related questions or billing concerns, please contact Rankers Pro through the official website contact page.